KEEP ZUALEA REAL ✦

Report attempted scams, impersonation, or copied content.

Imitation is a form of flattery… until they try to scam you. If you see accounts impersonating us, strange ads, cloned websites, or our photos/videos used to sell imitations, let us know. We investigate and take action when necessary.

Report a "fake"

Have you seen a suspicious website, ad, or profile? Send us the report to our team.

Frequently Asked Questions

I bought from a fake website, what do I do now?

You've likely been a victim of fraud. Immediately contact your bank/payment method to request a refund/chargeback and report the website to the platform where you saw it. Send us the link so we can try to get it removed.

Can you refund my money if I paid on a fake website?

No. We do not have access to payments from sites other than ZUALEA. Your best option is your bank or the payment method support.

How do I know if it's real ZUALEA?

Our website is zualea.com and our social media accounts are @zualea.official . Warning signs: strange URL, "too good to be true" prices, missing legal policies, only transfers/direct payments accepted, spelling mistakes, stolen images.

Will you ask me for my card details via DM?

Never. We only contact you from @zualea.official or info@zualea.com. If someone asks you for payments or codes via message, it's fake .

Is secondhand resale "fake"?

Not necessarily. Legitimate resale by customers is valid. Report only if there is impersonation , fraud , or misuse of our images/brand.